FINRA claims down, customer win rate up in 2012

FINRA Dispute Resolution reports that through March 2012 new cases filed are down eight percent year over year from 2011.  

There were a total of 4,727 cases filed in 2011 which was down from 5,680 in 2010.

Through March 2012 variable annuity claims were the most common type of claim filed with a total of 212, an amount which equaled the total number of VA claims for all of 2011.

Also in 2012 the customer win rate has shot up to 51% an increase from the 44% reported for 2011.  FINRA also reported that for 2011 customers received monetary compensation via an award or through a monetary settlement in 74% of cases
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